Solent Group work with a diverse portfolio of Retailers and supply bespoke products within various categories, including Health & Beauty, Household Impulse Snacking and Reusable Bags. We are proud to be best-in-class when it comes to own-label product innovation. Our Categories are fast-paced with ever-evolving trends and a host of ground-breaking products coming to market on a regular basis – we add value to retailers by leading and owning each category.

Here at Solent we want people to be extraordinary. We pride ourselves on creating and producing amazing products and brands for our Global Customers. You will be joining a company with offices globally across South Africa, Hong Kong, Shanghai, Vietnam, and the UK.

REPORT TO: Head of Buying, Asia (solid line) and Group Facilities Manager, UK dotted line)

LOCATION: Kowloon, Hong Kong

Purpose of the role:

This is an exciting opportunity for someone who has a genuine passion for people and would like to join a successful, global company, based at our Hong Kong Office.

We are looking for a proactive and adaptable Administrative Executive / Secretary who flourishes in a fast-paced setting.

You will be the go-to person for delivering seamless front-desk support, driving daily administration & office coordination and supporting projects. You will play a big part in creating a welcoming, well-organized workplace that bring Solent culture and values to life.  

Main Responsibilities:

Front-of-House and Reception

• Be the friendly face of Solent: greet visitors, answer and route calls, handle mail and courier services promptly
• Keep an eye on the courier budget to make sure we are staying on track

Office Administration and Secretarial Support

• Own the full spectrum of daily administrative tasks: procurement, invoice processing, data entry, filing, and upkeep of accurate contact lists
• Maintain an up-to-date properties/vendor database with accuracy and oversee vendor performance
• Get new hires set up with everything they need: workstation, equipment, access etc
• Handle any ad-hoc tasks or projects assigned to support the Hong Kong office and Buying Team

Facilities & Projects

• Coordinate office renovation, maintenance, environmental and facilities management
• Ensure devices/facilities in the meeting rooms are ready-to-use and maintain the tidiness of the meeting rooms during the guests’ visit
• Be the first-point-of-contact for IT issues, escalate to third-party providers when required
• Partner with Group Facilities Manager to execute Health & Safety projects

Event & Travel Support

• Arrange travel, accommodation and venue bookings for staff and guests, including but not limited to visas and transport where needed
• Support meetings, catering, transportation and/or other arrangements throughout the stay of guests’, ensuring professional guest experience
• Be a key member of the Social Team: help plan and run staff events and/or engagement activities that bring the team together

Experience:

• Higher diploma or above
• Minimum of 3 years’ experience in administration, personal assistant or secretarial roles
• Fluent in written and spoken English and Chinese (Cantonese & Mandarin)
• Great communicator: friendly, confident and comfortable dealing with people at all levels
• Organised, detail-oriented, able to juggle multiple tasks with time management
• Flexible, proactive, passionate and happy to pitch in whenever needed
• With strong customer-service mindset
• Able to work independently and under pressure
• Proficient in Microsoft Office Suite and Chinese word-processing
• Knowledge of Health & Safety is a plus
• Immediate availability or short notice preferred

What we offer:

• Maternity Pay
• Medical and dental Insurance
• Pension
• Sick leave
• Birthday leave
• Flexible working hours
• Bonus scheme