Logistics Administrator

Solent Group work with a diverse portfolio of Retailers and supply bespoke products within various categories, including Health & Beauty, Household Impulse Snacking and Reusable Bags. We are proud to be best-in-class when it comes to own-label product innovation. Our Categories are fast-paced with ever-evolving trends and a host of ground-breaking products coming to market on a regular basis – we add value to retailers by leading and owning each category

Here at Solent we want people to be extraordinary. We pride ourselves on creating and producing amazing products and brands for our Global Customers. You will be joining a company with offices globally across South Africa, Hong Kong, Shanghai, Vietnam, and the UK

REPORT TO: Freight Desk Specialist

LOCATION: Hybrid (2 days per week in Christchurch, Dorset)

Purpose of the role:

This role reports directly to the Freight Desk Specialist and is supported by the wider logistics, operations and supply chain team, while always being aligned to customer demand and supporting commercial colleagues to meet and exceed customer expectations

Key Responsibilities:

• Provide administrative support to the entire logistics team
• Track and report on logistics costs
• Invoice checking to ensure accurate vs expected costs and report any discrepancies to line manager
• Maintain and update live system data as necessary to facilitate smooth processing of orders, reporting, documentation and invoicing.
• Striving towards best-in-class operation, working with internal and external partners as necessary to continually improve logistics processes with a right first-time mentality
• Address delays, shortages, or other logistical challenges to keep operations running smoothly
• Ensure adherence to regulations and managing necessary paperwork
• Prioritise daily tasks as required in line with business demands
• Support development of logistics processes, process mapping and work instructions in line with company strategic objectives with regards to environment, quality, customer satisfaction, cost and efficiency
• Develop partner relationships and establish your own key network of contacts with our partners
• Promote an attitude of innovation, pace and intrinsic positivity
• Actively seek to improve skills and logistics knowledge base, via training, site visits and knowledge sharing

About you:

• Proven logistics experience
• Dealing with internal and external partners such as 3PL warehouses, freight-forwarders, hauliers, FMCG retail customers and Amazon, across multiple time zones
• SAP or similar ERP skills across supply chain functions
• Understand supply chain connectivity with all departments
• Understand complete end-to-end flow of sales, from purchase to dispatch
• Has worked in a fast-paced FMCG operations environment
• Up to date with all legislation regarding road, air and sea transport operations
• Must be flexible, adaptable and positive towards change
• Ability to manage multiple tasks and initiatives simultaneously
• Possessing the vision, drive and determination to succeed
• Able to communicate clearly and concisely across all levels of the organization
• Willing and able to take ownership, make decisions
• Remain composed, proactive and supportive during high pressure situations
• Easily approachable and receptive of new ideas
• Effective time management skills with the ability to prioritise

 

Key competencies and skills:

• Order Processing
• Knowledge of EDI
• Continuous improvement
• Cost Efficiency
• Customer service
• Attention to detail and accuracy
• Data analysis & Reporting
• MS Office (Excel, PowerPoint, Outlook)
• Commodity codes

What we offer:

• Competitive salary with annual salary reviews
• 25 days holiday per annum, increasing to 27 days after 3 years’ service and 30 days after 5 years’ service
• Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
• Flexible hours and work from home available to all staff
• Great learning and development and progression opportunities · Yearly bonus structure (based on company targets)
• Enhanced Maternity and Paternity Leave
• Generous Company Sick Pay
• Pension Scheme Contribution
• Solent social events run by our inhouse Social Team
• Cycle to Work scheme
• Free parking on Christchurch Quay