Privacy Policy

Solent Global Ltd respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect and use personal information when you visit our website or contact us through it.

Who we are.

This website is operated by Solent Global Ltd, registered in England and Wales under company number 10818497. Our registered business address is:

7 Lynwood Court, Priestlands Place, Lymington, Hampshire, SO41 9GA, United Kingdom.

For questions about this Privacy Policy or how we use your personal information, please contact us through the details provided on our website.

What personal data we collect.

We may collect personal information when you:

contact us through our website
communicate with us directly
browse or interact with our website
choose to accept optional cookies or analytics technologies

The information we collect will depend on how you interact with us.

Contact forms.

When you contact us through a form on our website, we collect the information you provide. This may include your name, email address, telephone number and the contents of your message.

We use this information to:

respond to your enquiry
direct your enquiry to the appropriate person or team within Solent
follow up with you where necessary
maintain appropriate records of business enquiries and correspondence

Our lawful basis for processing this information will generally be our legitimate interests in managing and responding to enquiries. Where your enquiry relates to a potential contract or business relationship, we may also process your information where necessary to take steps before entering into a contract.

Submitting a general enquiry through our website does not automatically subscribe you to marketing communications.

Website usage & analytics.

We may collect information about how visitors use our website to help us understand website performance and improve the experience we provide.

This may include information such as:

pages visited
time spent on the website
how visitors arrived at the website
browser and device information
approximate location derived from technical information
interactions with website content

Where analytics technologies use cookies or similar technologies that are not strictly necessary for the operation of the website, they will only be used in accordance with your cookie preferences.

Cookies.

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Others may help us understand how visitors use the website and improve its performance.

Where required, we will ask for your consent before setting non-essential cookies. You can change or withdraw your cookie preferences through the cookie controls available on the website.

You can also control cookies through your web browser settings.

Embedded content & third-party services.

Our website may contain content or functionality provided by third parties, such as videos, maps, social media content or other external services.

When you interact with this content, the third-party provider may collect information about your interaction in accordance with its own privacy policy.

We may also provide links to third-party websites. Solent International Ltd is not responsible for the privacy practices or content of external websites.

How we use your personal data.

Depending on how you interact with us, we may use your personal information to:

respond to enquiries and communications
manage prospective or existing business relationships
operate, maintain and improve our website
understand how our website is being used
protect our website, systems and users from misuse or security threats
comply with legal and regulatory obligations
establish, exercise or defend legal claims where necessary

We will only use personal information where we have a lawful basis for doing so.

Who we share your data with.

We may share personal information with trusted third parties where necessary for the operation of our website or our business.

These may include:

website hosting and technology providers
website developers and support providers
analytics and digital service providers
other companies within Solent Group where appropriate to respond to an enquiry
professional advisers, regulators or authorities where required by law

Where third parties process personal data on our behalf, we require them to protect that information appropriately and only process it for the agreed purpose.

We do not sell personal information.

International transfers.

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal data is transferred internationally, we take appropriate steps to ensure that the information continues to receive an appropriate level of protection in accordance with applicable data protection legislation.

How long we retain your data.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, regulatory, accounting or reporting requirements.

Information submitted through our contact forms will normally be retained for as long as necessary to respond to and manage the relevant enquiry or subsequent business relationship.

Analytics information is retained in accordance with the settings and retention periods applied to the relevant analytics service.

Keeping your information secure.

We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

Access to personal information is limited to people and service providers who have a legitimate business need to access it.

Your data protection rights.

Depending on the circumstances, you may have the right to:

request access to the personal information we hold about you
ask us to correct inaccurate or incomplete information
ask us to delete your personal information
ask us to restrict how we use your information
object to certain uses of your personal information
request the transfer of information you have provided to us
withdraw your consent where we rely on consent to process your information

These rights are subject to certain legal conditions and exemptions. If you would like to exercise any of these rights, please contact us.

Making a complaint.

If you have concerns about how we use your personal information, please contact us in the first instance so that we can investigate.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection.

Further information is available at the ICO website.

Changes to this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes to our website, our services or applicable legal requirements.

We recommend reviewing this page periodically for the latest information about how we use personal data.

Last updated: September 2026